May 2018

Defying Gravity: VF’s Quarter and Van’s Results

I’ve been opinionating for some time now that careful control of distribution was a requirement of brand building in a world of products very similar to competitors. I’ve further said that it might be a good idea to give up some sales and build the bottom line at some expense to the top line. I’m […]

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Retail Jobs, the Internet, and the Role of Customer Service

Ecommerce, Retail

I want to introduce you to a web site I subscribe to called Wolf Street. It’s free and you can sign up for emails if you want. Here’s the link the chart below comes from. You don’t have to read Wolf’s article to follow what I’m discussing, but you might take a look at it.

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