Well sure, we’ll spend some time on the numbers. You can see the impact of the pandemic for both better and worse. More importantly, their data systems, the trade areas, the way they treat brick and mortar and online as one sales channel and their culture are coming together in unprecedented economic and competitive conditions […]
Zumiez’s Quarter: It’s Not the Numbers, It’s the Strategy Read More »
I bought something from a brand. I bought it on their Amazon store. Amazon shipped it to me. I decided not to keep it. I returned it to a Kohl’s. I don’t remember who actually delivered it. When I returned it, I didn’t buy anything at Kohl’s. But I had to walk through the store
Whose Customer Am I Anyway? Amazon is a Utility- Not a Retailer Read More »
A few days ago, I posted an article called “Maybe There’s More to This Than Just Trying to Meet Demand.” Among other things, I ask you to take a little time and a deep breath and think about what the future looked like. Towards the end I repeated a Mark Twain reputed quote; “It ain’t
“Morning Boys. How’s the Water?” Read More »