jeff

The Enthusiast Cycle; Lessons From the Scuba Diving Industry

Yes, the scuba diving industry. Maybe nine months ago Fran Richards, former VP at TransWorld and somebody whom I consider one of the best intuitive marketing guys in action sports, called me up and said, “Hey Jeff, I’ve given your name to the guys at the Dive Equipment Manufacturers Association!” “Uhhhhh, thanks Fran, that’s great, I […]

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Business By The Numbers; Simple Questions a Shop Owner Can Ask Regularly to Stay in Control

If your typical day is a series of disruptions and interruptions like that of many small business owners, then you may find yourself having difficulty controlling your business and knowing with certainty where you stand on a day to day basis. All businesses face challenges. Those challenges are most easily met if focused on early. What starts out

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Snowboard Company Business Models and Core Retailer Problems; A Basic Incompatibility?

“They may put me out of business and they can’t even put a wax on a board!” said the snowboard retailer about the Zumiez down the street. I talked to him enough to know that he wasn’t kidding and he wasn’t being sarcastic and he wasn’t just trying to make a point. After a bunch of

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