Volcom’s New Positioning and Kering’s Half Year Results

Back on July 9th, Volcom presented a new brand vision to a group of 100 retailers and media people. I wasn’t invited so all I know is what was reported in Transworld and a little that some people have told me.

Last week Kering, Volcom’s parent company, released its results for the 6 month ended June 30, 2014, so this seems like a good time to touch on both and the relationship between them.
Just to remind everybody, Kering’s 2013 revenue was 9.7 billion Euros. Its Luxury Division, which includes 13 brands, like Gucci, that I’d characterize as high end provided 67% of its revenue. Its Sport and Lifestyle Division (S&L) provided the rest of the revenue (3.25 billion Euros) and includes Puma, Volcom, and Electric. “The PUMA Group owns the brands PUMA, COBRA Golf, Tretorn, Dobotex and Brandon.”
Puma’s 2013 revenue was 2.002 billion Euros and its “recurring operating income” was 192 million Euros. Volcom and Electric together had revenue of 245 million Euros and generated “recurring operating income” of 9 million Euros. Puma, then, dominates the S&L division.

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Another Tactic in Integrating Online and Brick and Mortar

A reader pointed out to me that Zumiez has started (don’t know exactly when) a program they call “Order Online Pay in Store.” You order it online, selecting “pay in store” when you check out, go to the store within 48 hours and pay for the item, and it’s shipped to either your home or the store. Per normal procedure, there’s no shipping charge if you pick it up at the store. If the item should be available at the store, you just come home with it.

Why might Zumiez do this? Will it generate any incremental sales?
With a weak economy, high teen unemployment, and the credit card companies no longer making “having a pulse” the criteria for getting a card, there are probably a bunch of Zumiez customers and potential customers that don’t have a credit card or don’t want to use it because they’ve figured out that if you can’t afford to pay off your credit in full at the end of each month, you can’t afford to use it. This gives them a way to shop on line but, and Zumiez has to love this, still gets them into the store.

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GoPro Goes- Public, That Is. A Look at the Final Prospectus

As pretty much everybody knows, GoPro went public last Wednesday. How refreshing to see a company go public that’s actually making a product and money. GoPro sold 8.9 million shares of its class A common stock at $24 a share and raised a bit less than $200 million. $110 million will go right out the door to repay a line of credit they took out so they could pay a dividend to shareholders back in December of 2012.   Hmmm. Wasn’t January 1, 2013 when taxes on dividends went up?

Existing shareholders sold an additional 8.9 million shares, but the company won’t see the proceeds from that. I should also note that the class A shares will have just one vote per share. Well, that’s not so weird, but what should be noted is that the class B shares will have ten votes per share. What’s the result?

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Quiksilver’s Quarter: The Impact of Market Trends

In the quarter ended April 30, Quiksilver’s revenue fell 10.4% from $456 to $408 million. The net loss grew from $32.4 to $53.1 million. Discontinued product lines contributed $9 million to revenue in last year’s quarter, but none in this year’s. A year ago, they also owned Mervin and the Hawk brand. I’m a little surprised they didn’t mention how much revenue those brands contributed a year ago.

I’ll spare you a long quote from CEO Andy Mooney on the profit improvement plan (PIP), but basically he says, we’ve done what we said we’d do and we’ll do more. He notes they’ve cut brands and product lines, are rationalizing sponsored athletes and event participation, licensing peripheral products, closing losing stores, reducing headcount, managing expenses down, centralizing merchandising and design, cutting SKUs and factories, and reducing SG&A.
But then they announce that they are pushing back the PIP profit target for a year to the end of fiscal 2017. Why, if they are doing all this good stuff, is that necessary?

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Can the Golden State of Mind Take Hold? PacSun’s First Quarter

Though PacSun still reported a loss in the quarter ended May 3, the income statement improved compared to the same quarter last year. Sales were up 2.9% from $166.4 to $171.1 million. The increase was the result of comparable store sales being up 3% compared to last year’s quarter. The average sales transaction was up 6%, though the number of transactions was down 3%. Ecommerce sales during the quarter grew 6% compared to last year’s quarter and represented 7% of total sales.

The store count was down to 618 from 638 a year ago. They expect to open four stores during the remainder of the year and close another 10 to 20.

 The gross profit margin rose from 25.1% to 26.1%. The merchandise margin rose 1.4% but increases in other costs left Pacsun with a net gain of 1%.
Selling, general and administrative expenses fell slightly from $52.8 to $52 million. As a percentage of sales they were down from 31.7% to 30.4%.
Higher sales and gross margin combined with unchanged SG&A expense meant that the operating loss fell 33% from $11 to $7.4 million. The net loss was $10.4 million, down from $24.2 million in last year’s quarter.
In between operating income and net income is the dreaded “(Gain) loss on derivative liability” which is related to the 1,000 shares of convertible series B preferred stock issued to Golden Gate Capital as part of a $60 million term loan they got a couple of years ago. In last year’s quarter, it was reported as a loss of $9.3 million. This year’s quarter showed a gain of $1.2 million. That’s a cumulative difference of $10.5 million before the impact on income taxes.
I imagine most of you will be both thrilled and relieved to learn that I am not going to spend time discussing how those numbers are calculated. Feel free to review footnote 10 of the 10Q here if you just can’t stand not to know.

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“We’ll Go Anywhere Our Customers Give Us Permission to Go;” Zumiez’s Quarterly Report

A few reports ago, I opined that while Zumiez owned the action sports space in the mall, the relatively small size of that niche and the evolution of the market to youth culture or fashion or whatever you want to call it was going to require Zumiez to move beyond it to achieve their growth plans.

During the conference call for the quarter ended May 3, an analyst asked, “…you guys have been incredibly successful at being the authentic action sports retail in the mall but clearly there’s a move towards more diverse fashions I guess, how do you feel about the balance between kind of the core action sports apparel versus potentially street wear…?”
The quote in the article title is part of CEO Rick Brooks answer. In more detail, he said, “…we have permission from our customer to do much more than just action sports and we’re really serving this consumer who wants to be different, who wants to be unique, wants to make a statement about who they are and what lifestyle they’re embracing through what they wear and, not just what they wear but they do on a holistic basis…”historically we kind of get pigeon holed as an action sports retailer. But we’ve always been able to move much more broadly.”
You go where the customer wants you to go. Who could argue with that? But the trick, and the management challenge, is figuring out in a timely manner where that is and how far, exactly, to go.

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Skullcandy’s First Quarter: Signs That the Strategy is Taking Hold

The improvement in Skull’s financials for the quarter ended March 31 is clear on both the income statement and balance sheet, though the company still reported a loss. You can see the 10Q here.

Skull, as you may recall, is focused on building the brand by aggressively reducing off price sales, being cautious with distribution, taking product development in house, and focusing on some specific niches. They’ve also, of course, managed their expenses down.
We’ll see the results in their numbers, but what I think will be the barometer of their success was stated early in the conference call by CEO Hoby Darling.
“We need to be a brand that works within our exiting retailers to organically grow versus just increasing revenue through new doors. This is somewhat new, as much of our historical growth came from continually adding new doors versus doing a great job in doors where we already sold.”

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SPY’s Results for the Quarter; Operating Income Rises, but Interest Expense is a Killer.

As usual, SPY had the courtesy to file its 10Q with the SEC about the same time they did their conference call, making my job easier and my analysis more timely. You can see the 10Q here.

Sales for the quarter ended March 31 rose 2% from $9 to $9.2 million compared to the same quarter last year. In this market, I wouldn’t necessarily call 2% increase in revenue a bad result. Especially since we discover during the conference call that SPY lost some revenue in three ways.
For the first time ever, SPY had no goggles to sell during the first quarter because they were all sold out.

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The Buckle Annual Report: Less Online, More Brick and Mortar Focus?

There’s a lot I like about The Buckle. I don’t find time to cover them every quarter, but whenever I visit one of their 450 stores, I am impressed with how they’ve merchandised their owned (34% of revenue) with purchased brands together.   My sense is that they give credibility to the brands they carry, not the other way around. Long time readers know I like that and believe it distinguishes good retailers. 

The Buckle, according to the 10K which you can see here, “…is a retailer of medium to better-priced casual apparel, footwear, and accessories for fashion-conscious young men and women….The Company emphasizes personalized attention to its customers and provides customer services such as free hemming, free gift-wrapping, easy layaways, the Buckle private label credit card, and a frequent shopper program.” Most stores have somebody to do alterations. The Buckle’s stores “…are located in regional, high-traffic shopping malls and lifestyle centers…” and they expect it will stay that way.
 
“The Company’s marketing and merchandising strategy is designed to create customer loyalty by offering a wide selection of key brand name and private label merchandise and providing a broad range of value-added services. The Company believes it provides a unique specialty apparel store experience with merchandise designed to appeal to the fashion-conscious 15 to 30-year old.”
 
“Management believes the Company provides a unique store environment by maintaining a high level of personalized service and by offering a wide selection of fashionable, quality merchandise. The Company believes it is essential to create an enjoyable shopping environment and, in order to fulfill this mission, it employs highly motivated employees who provide personal attention to customers. Each salesperson is educated to help create a complete look for the customer by helping them find the best fits and showing merchandise as coordinating outfits.”
 
Most of you know I’ve got a problem with the word “unique.” It’s not that we couldn’t use some of that in this industry. The Buckle does, as they say, some things to differentiate itself in the market, but as a group, they don’t rise to unique.
 
Here’s a breakdown of their sales for the last two years by product group:
 
 
They try to deliver new merchandise daily to stores, and have a program to shift merchandise to where it’s selling best.   They warehouse part of their initial shipments so they can distribute it as sales patterns require. They strive “…to provide a continually changing selection of the latest casual fashions.”
 
You can’t really read that without “fast fashion” coming into your brain. But every retailer is striving to improve their systems to make sure they get the right product to the right customer at the right time. That’s always been good business. You need to do it even if “fast fashion” isn’t where you see yourself competing.
 
Stores average about 5,000 square feet and range from 2,900 to 8,475. A reader pointed out to me that the wider the variation in square feet among stores, the more difficult it is to merchandise and inventory a store because different sizes require different layouts and quantities. I guess that’s something that most multi store retailers have to deal with. The Buckle expects to open 17 stores this year and complete 17 full store remodels.
 
The Numbers
 
Sales for the year ended February 1, 2014 were $1.128 billion (including online sales of $29.3 million), up from $1.124 billion in the year ended February 2, 2013. That’s an increase of 0.35%. So not much.
 
One of the analysts noted that online sales growth was “…below the industry growth rate for e-comm,” and asked why that was. Here’s the answer from President and CEO Dennis Nelson…
 
“…we have not been promotional with our online sales and have not had any free shipping specials. We continually run our business regular price like our stores and also over the last year we have added that if a guest orders or buys something that they can special order that out of the store and have free shipping and pick up at the stores and I know that has cut into the online business as well. So we think it’s been a good way to run the business in a profitable way.”
 
Gross profit was pretty much, well, the same at $499 million. The gross profit margin fell 0.2% to 44.2%. Selling expenses were up $4.9 million to $206.9 million while general and administrative expenses fell by $3.9 million.  The decline in G & A expense was mostly the result of lower equity compensation and incentive bonus accruals. I’d guess they’d like to be paying that, as it would be indicative of better performance. Anyway, not much change in expenses. Ho hum.
 
Net income fell a bit from $164.3 to $162.6 million, or by 1%.
 
Well this is all kind of boring. What the hell am I supposed to analyze? Their store count went up by ten during the year. Comparable store sales were unchanged after being up 2.1% the prior year, so the sales increase was the result of new stores. The Buckle does not include online sales in the comparable store sales computation. 
 
Ah, here’s something. Fourth quarter sales fell 6% from $360.6 to $339 million. All the other quarters had sales increases, though the third quarter increase was small.   We all already know that retailers had a tough holiday season so I guess there’s not much to discuss there either.
 
There’s no long term debt and hasn’t been. The current ratio is strong and improved. Hmmm. I do see that inventory is up almost 20% on a very small sales increase. It went from $103.9 to $124.1 million. New stores, they tell us, require a $200,000 inventory investment, so that would be $2 million. On a comparable store basis it was still up 18%. Mark down inventory was up compared to the end of the prior year. They tell us, “The adjustment to inventory for markdowns and/or obsolescence was $7.4 million as of February 1, 2014 and $6.3 million as of February 2, 2013, respectively.” A higher adjustment decreases inventory.
 
In the conference call, they characterize the inventory increase as being the result of being under inventoried in some areas.
 
Let me try and finish this up with an analyst’s question and the answer Dennis Nelson gives. I think it tell you something about how The Buckle views its competitive positioning.   The question was, “…do you think you are being negatively affected by the so called omnichannel where expectations are for 24/7 online, mobile, price ops kind of experience where you might actually be being showrooms or fitted at Buckle and then having customers make purchase — purchases somewhere else online?”
 
The answer was, “I think the key to our success along with our people is in our selection with our brands we almost probably 70% – 80% exclusive styles in most seasons and so to find that exact product or sometimes it’s an exclusive fit for us as well as design so that the guest cannot go elsewhere to buy that product and then among our own brands we have several of our own labels in both men’s and women’s that our teams merchandise and design and are also exclusive and now we have a great look, fit but it’s unique styling and has been very successful as well.”
 
Mr. Nelson kind of punted on the question. Not that this is the first time that’s happened in a conference call. But he said a couple of important things. First, that he thinks 70 to 80 percent of their styles are exclusive (I’m not entirely clear what that means). Second, in not directly addressing the omnichannel issue, he implies that The Buckle is relying on their brick and mortar presentation, their “exclusive” product, their people, and the services they offer in their stores to compete. It sounded to me like they are less focused on the omnichannel than some other teen retailers.
 
Doing pretty much the same as you did a year ago isn’t all that bad in the current retail market The Buckle serves. The retail strategy seems to emphasize some different services and points of distinction from certain of their competitors. I have trouble with their use of the words “exclusive” and “unique,” but I will watch with interest to see how their brick and mortar strategy, which seems to be less online focused, works out.

 

 

A & F’s Annual Report: Like Other Teen Retailers, But Not.

As I just noted in my last post on Tilly’s and expect to note as I get to other retailers, the teen market is sort of lousy right now. People seem a bit perplexed as to why it’s fallen so hard, but I believe it’s as simple as a lack of money and jobs for teens. And I suppose I’d add a lack of product differentiation and very broad market with way too many competitors and retailers.

A & F’s results for the year reflect that and some of their responses are interesting, though consistent with what other retailers are doing.  But remember that, unlike many retailers they compete with, they only sell their own brands.  Let’s start with the numbers after which it will be easier to explain their reaction to market conditions.

The Results
 
Net sales for the year ended February 2, 2013 declined 8.7% from $4.51 to $4.12 billion. Be aware that 2012 had a 53rd week in it, which happens from time to time. That’s about a $63 million difference caused by the extra week. Below are the sales by brand and geography for both years.
 
 
 
 You can see that most of the sales decline was in the U.S. and split between the Hollister and Abercrombie & Fitch brands. Gilly Hicks stores are by now all closed, though certain of the product is going to be sold in their other stores. Total Hollister sales, including direct to consumer, were down 14%. Abercrombie & Fitch fell by 10%.
 
Note that the U. S. stores delivered sales of $2.16 billion and operating income of $195 million. The international stores had sales of $1.18 billion and operating income $249 million. And direct to consumer’s revenues of $777 million generated operating income of $295 million. Of the three segments, guess which two they will be focusing on.
 
Here’s what they say about online sales. “Total net sales through direct-to-consumer operations, including shipping and handling revenue, were $776.9 million for Fiscal 2013, representing 19% of total net sales. The Company operates 46 websites including both desktop and mobile versions. In addition, the websites are available in nine languages, accept seven currencies, and ship to over 120 countries.”
 
Like other retailers, they are big on the omnichannel, and are enthusiastic about growing online business. And, like other retailers, they really don’t talk about whether said online sales are incremental or taking away from brick and mortar sales. That to me is the big question nobody seems to be addressing publically. Amazing the analysts don’t ask. Especially since brick and mortar comparable store sales fell 16% during the year while direct to consumer was up 13%.
 
The company ended the year with 843 stores in the United States and 163 stores outside of it for a total of 1,006. That’s down from 1,041 at the end of the prior year. They opened 24 international stores but closed a net of 59 in the U.S. 21 of the closed stores in the U.S. were Hollister. They expect to close 60-70 stores in the U.S. during 2014. They’ve got 500 leases expiring between now and 2016 so they’ve got a lot of flexibility in term of what they do with existing stores.
 
Gross profit at 62.5% was up just one 0.1%. Store and distribution expense went down a bit from $1.981 to $1.908 billion but as a percentage of sales rose with the sales decline from 43.9% to 46.3%. Marketing, general and administrative expense rose from $474 to $482 million. As a percentage of sales, it was up from 10.5% to 11.7%.
 
To add to the fun, there were restructuring charges of $81.5 million and asset impairment charges of $47.7 million. That was offset a bit by $23 million of other operating income. The $81.5 million was for closing the Gilly Hicks stores.
 
Operating income got whacked by the double whammy of lower sales and higher charges, falling 78% from $374 to $81 million. Net income for the year was down a similar 77% from $237 to $55 million.
 
Fourth quarter sales were down 11.5% to $1.3 billion. The quarter’s gross margin was down 4.4% from the same quarter in the prior year. We learn in the conference call that the decline “…reflected an increase in promotional activity during the high volume holiday season, including shifting promotions in the direct-to-consumer business and an adverse effect from the calendar shift.”   Net income fell from $157 million in last year’s quarter to $66 million in this year’s.   Note that net income for the whole year was $55 million.
 
The balance sheet is fine, with a current ratio that’s improved though equity has fallen in spite of still earning a profit from $1.82 to $1.73 billion. I’m particularly interested to see inventory rise 24.4% from $427 to $530 million while sales fell. I would note that the reserve for inventory at February 1, 2014 was $22.1 million, up from $9.9 million a year ago. They remind us that inventory is down 22% from two years ago.
 
Cash at year end is down slightly from $643 to $600 million. There are also some borrowings of $135 million of which there were none last year. Cash provided by operating activities took a tumble, falling from $684 to $175 million.
 
Okay, here’s a fun financial fact. During the year they spent $115.8 million to buy back their own common stock. In addition, in March 2014 they entered into an Accelerated Share Repurchase Agreement with Goldman, Sachs & Co., paid them $150 million, and received 3.1 million shares of A & F common stock. There will be some more shares bought under the agreement.
 
Here’s what CEO Michael Jeffries said about that: 

“Our capital allocation philosophy remains to return excess cash to shareholders.  To that end, on February 27, we entered into a $150 million accelerated share repurchase agreement pursuant to the existing open share repurchase authorization of 16.3 million shares.  The accelerated share repurchase agreement reflects our confidence in our ability to achieve significantly improved performance and create sustainable value for shareholders.  We anticipate additional share repurchases over the course of the year, utilizing free cash flow generated from operations in addition to utilizing existing or additional credit facilities.”

Okay so I’m confused. I’m not a shareholder but if I heard that I’d probably ask Mr. Jeffries why he didn’t just pay me a dividend. I know the concept is that reducing the shares outstanding increases the share price, but I don’t think shareholders feel any “excess cash” in their pockets as a result of the share buyback. And I might wonder how many shares had been issued to executives and other employees in the form of options or grants and the extent to which that offset the buy back. I might even wonder why it was that the company couldn’t find anything better to do to with that cash to increase the value of my shares.    And I wouldn’t just wonder that for Abercrombie & Fitch, but for a whole bunch of other companies.

A little off the topic, but an interesting thing to think about.
 
Issues of Strategy
 
Under the Long Term Strategic Plan section of the 10K, A & F tells us their priorities to improve operating margins:
 
• Recovering productivity and profitability in our U.S. stores
 
“…we are focused on continuing to improve our fashion, particularly in our female business, and increasing brand engagement. We are taking steps to evolve our assortment, improve our product test capabilities, shortening lead times and increasing style differentiation across all classifications. In addition, we will be launching global marketing campaigns….While we expect that a number of initiatives will improve average unit retail over time, we believe we will need to be more competitive on average unit retail in the current environment and will look to aggressively reduce merchandise average unit cost in order to give us that flexibility.”
 
• Continuing our profitable international growth
 
They will be focused on Japan, China and the Middle East and would like to see international reach 50% of revenues. They don’t say by when.
 
• Increasing direct-to-consumer penetration
 
They’d like to see that be 25% of sales.
 
• Reducing expense
 
They’ve got programs in place to reduce costs by $175 million on an annualized basis, though that will be offset by $30 million in new marketing programs. They don’t say this, but I wouldn’t be surprised if the program includes some consolidation of vendors. They note that they’ve got more than 175 vendors, none of which made more than 10% of their product. As described above, their online presence also seems a bit complicated, and I can imagine some consolidations of their web sites as well.
 
• Maintaining capital expenditures at approximately $200 million
 
• Returning excess cash to shareholders
 
This is where they further discuss their share buyback program. You already know how I think about that.
 
A lot of this seems like goals rather than strategies to me. And, as I’m finding myself saying for most every retailer I review, they don’t seem particularly different from their competitors.
 
They go on to describe how important their employees are in creating the store atmosphere and how they are “evolving” their consumer engagement strategy “…to further develop leading digital experiences.”
 
They note that the in-store experience “…is still viewed as a primary means of communicating the spirit of each brand.” Not “the” primary means but “a” primary means. Well, just how does mobile and online interface with brick and mortar? We’re all going to find out how that works together.
 
And, correctly in my judgment, but once again like pretty much everybody else, A & F “…continues to invest in technology to upgrade core systems to make the Company scalable and enhance efficiencies, including the support of its direct-to-consumer operations and international expansion.”
 
A & F, you need to remember is different from other retailers in our space as all their product is their own brands. If those brands are strong enough, that’s a major point of differentiation and competitive advantage. But it requires spending marketing dollars on brand building in excess of what other retailers have to spend. I noted above that they are going to spend more marketing dollars this year.
 
Then of course there’s the minor problem that if a brand isn’t working out, you can’t just say, “Screw it, let’s go get another brand” like retailers who sell third party product can do. Recognizing this, A & F announced during the conference call that they are “…looking at selling third party brands through our channels and selling our branded merchandise through third party channels.” They don’t give any details.
 
If this happens, it will be very interesting to watch. I’m wondering what channels would carry Abercrombie & Fitch or Hollister and what impact that will have on consumer perception of the brand. I have a hard time imaging Zumiez, just to pick an example, carrying their brands. Why would they help validate the brands of a competitor?
 
And then I wonder why an established brand would want to be in a Hollister store where 80% of the merchandise, to pick a number, would still be Hollister. I’m not against this. I don’t even think it’s necessarily a bad idea and I applaud A & F for thinking some out of the box kinds of thoughts. I’ll be interested to see what the details are and how it works out.
 
Management also talked about the Hollister brand moving more towards fast fashion, and its average unit retail (AUR) price coming down. They talk about the competitive environment that requires it. CEO Jeffries put it’s like this:
 
“We think that the opportunity in AUC reduction is in the Hollister brand, and we think that we have an opportunity to reengineer some of that product, take some costs out of the products, which is still maintaining the quality level that is appropriate for that customer and that brand. Most of the cost initiatives will come from Hollister. But as we compare A&F for the rest of our competition, and Hollister, as we are looking at that brand and who the core customer is, we will be better quality than the competition, but there will be some reengineering of that product.”
 
There’s a lot going on at A & F. Much of it is consistent with what other retailers are doing. Like all of the teen retail space, A & F is having to be reactive in a hard market. As it always does, a strong balance sheet will help them. I’m intrigued by how carrying other brands and offering their own brands to other channels will work out. Not doing that has been a source of differentiation for the company and has given them some control of brands that other retailers don’t have. It’s a big change, and for it to meaningful it may be hard to do just a little. The devil, as they say, is in the details. But as I’ve always encouraged risks, thinking that doing nothing is the biggest one, I’m pretty much for trying it.