It was not supposed to be 14 degrees in Seattle. But it was and we needed an extra space heater to try and keep the pipes from freezing. Diane (my wife- 37 years. Starting to look like it might work out) ordered one from Target and had a coupon for same day delivery (the Target […]
This Can’t Be Happening- An Online Shopping Experience Read More »
It wasn’t that long ago (actually it was, I’m afraid) when I reported, in a somewhat sarcastic tone, about Quiksilver trying to sell surf trunks in vending machines at resorts. This was before their bankruptcy filing. I thought that if they were highlighting this effort in a conference call, they were really struggling to find
What’s Jeff Reading: Vending Machines, Off Price Retail, Ghost Franchises Read More »
I bought something from a brand. I bought it on their Amazon store. Amazon shipped it to me. I decided not to keep it. I returned it to a Kohl’s. I don’t remember who actually delivered it. When I returned it, I didn’t buy anything at Kohl’s. But I had to walk through the store
Whose Customer Am I Anyway? Amazon is a Utility- Not a Retailer Read More »
NOTE: I recognize there are paywalls and not all of you can read these. Often though, you can get a few free articles every month. About four weeks ago I got a new shoulder so I’ve been quiet for a while. This had been coming on for decades. It’s healing fine but leaves me with
As I explained in an earlier article, my usual detailed analysis of company income statements and reports for quarters ending March through May went on hiatus. It didn’t seem useful given the initial disruption caused by the virus and lockdown. Not writing doesn’t mean I wasn’t reading. In no particular order, I reviewed VF, The
Macroeconomics, Data Systems, Balance Sheets and a Changing Business Model Read More »
I imagine it’s happened to all of us. You need to paint (or if you’re lucky, have painted) a wall/room/house. You go into the store to pick “the right” paint color and are confronted with literally an infinite number of choices- because they can match any color you want. As if the paint chips by
What We Can Learn from New Paint Companies? Read More »
This is interesting. It seems to indicate that most retailers are being left behind. You might want to click through to Capgemini and sign up for some of their research. Anyway, here’s the link.
Machine Learning Dominates AI Use for Retailers Read More »
Technology that has value tends to get better and cheaper. I can’t think of a reason that won’t be true for the Zozosuit. “Japanese retailer Zozo, which operates Zozotown, the country’s largest online fashion marketplace, has developed a figure-hugging bodysuit featuring lots of uniquely patterned dots.” “As you turn slowly round, your smartphone takes photos,
What Happens When the Apparel You Buy Fits Perfectly Every Time? Read More »
We spend an awful lot of time trying to figure out how to sell our customers more stuff. It’s been tougher lately and shows no signs of getting easier. It’s the internet. Or over supply and too much retail. The customer wants experiences. Poor distribution. No product differentiation. Too many brands. A smarter and more
What if Our Customers Just Don’t Have as Much Money to Spend? Read More »
I believe in cycles; there will be another recession (sooner rather than later is my personal belief). There will be another major stock market correction at the end of which will be glorious buying opportunities. We are coming to the end of another debt super cycle (see the book This Time is Different; Eight Centuries
I Believe in Cycles- Even for Retail Read More »