SIA’s Numbers Through January: The Silver Lining

Like me, you probably got the SIA press release this morning with the snow sport industry’s numbers through January. And, if you’re like me, you know that SIA always cherry picks the good news and leads with those numbers, so you immediately clicked through to the Leisure Trends web site where, as an SIA member, you can see the actual top line numbers.

What those numbers show is that through January, sales in dollars were down 4.5% to $2.657 billion compared to the same period last year. What you will also see, however, is that unit sales for the same period are down 12.2%. In chain stores, the dollar decline was 10.6% while units fell 17.2%. Specialty dollar sales fell 7.5% while units were off 15.6%

I’m sure you’ll all be stunned to learn that internet sales grew 12% in dollars and 10% in units.
 
If you break the numbers down by equipment, apparel and accessories, you see the same pattern.
 
Well, not a great year. But we all knew when our snow dances didn’t work that it wasn’t going to be.
 
What I want to point to, however, is that for all three categories in chain and specialty, the decline in dollars was less than the decline in units sold. Why? Because we’re genius sales people in tough conditions? I hope so, but doubt it.
 
Prices held up because two year ago and more as an industry we made some decisions to control inventory. We benefitted this year from decisions we made way back when. How would we be talking right now if the revenue decline had equaled the unit decline? Ugly would be an understatement. Imagine having lower revenue and higher inventories.
 
I’m not trying to cheer you up in what’s a poor year no matter how you look at it. But this is a clear example of the benefit of considering the impact of your decisions beyond a week, a month, or even a season. True, we were all kind of terrorized by the economy into managing our inventories better, but look at the long term benefits in terms of inventory, working capital investment, and consumer perception of the product.
 
Find some time to think longer term. The benefits are amazing.            

 

 

Skullcandy’s Quarterly and Annual Results and A Look at Their Strategic Bets

I’m working from the press release and conference call because it takes a while for the full year annual report to be released. But don’t worry; when it does come out I’ll go through it just to make sure something interesting didn’t get missed. 

Strategy and the Bets They are Placing
 
Strategy is always way more interesting than numbers and accounting, so let’s start with this quote from the press release.
 
“Skullcandy became the world’s most distinct audio brand by bringing color, character and performance to an otherwise monochromatic space; revolutionizing the audio arena by introducing headphones, ear buds and other audio and wireless lifestyle products that possess unmistakable style and exceptional performance.”
 
I guess we all kind of knew that. In terms of color, character and style they certainly did it and the challenge is to stay in the lead. In terms of exceptional performance, they are clearly working on it, but no doubt they’d acknowledge that the competition is pretty tough.
 
What are the bets they are placing to achieve these strategies?
 
“On the product development side, we continue to transition to a full in-house model where we originate and control our product design and development process. We believe this is critical to our long-term strategy of developing a steady stream of high-quality performance products and innovations that cater to a targeted audience.”
 
We all know you can’t go to China, pick some headphones off the wall, put your own graphics and packaging on them, and be a performance leader.
 
Next, “Partnering with elite athletes and musicians continues to be an important part of our marketing strategy; however, in keeping with our evolved brand positioning, we have consolidated the number of sponsored athletes from 170 down to 60, with a focus on the best athletes in our key categories, including NBA MVP Derrick Rose and All-Star Kevin Durant, in addition to a slew of athletes to be announced soon.”
 
I’ve always thought that focusing on a smaller group of higher quality sponsorship relationships made more sense than a larger number of less influential ones, though I guess we’ll have to wait and see how big this new “slew” is. A slew sounds like a lot.
 
Third, “…by the end of the fourth quarter approximately 40% of our units produced were dual sourced from more than one factory in China, and we remain on track to meet our goal to be more than 80% dual sourced by the end of 2012. Dual sourcing mitigates supply risk, leverages the best possible suppliers across the industry and helps us negotiate better pricing.”
 
I don’t know if it’s strategic exactly, but it’s sure as hell financial common sense.
 
Here’s numbers four.
 
“Sales to our top-10 domestic customers increased 23% and accounted for approximately 48% of sales versus 51% of sales last year. “
 
As I’ve said, they are betting they can continuously be cool in Fred Meyers, Best Buy, and similar retail outlets. That may be the biggest company bet of all, and they are doing a few things to support it.
 
They’ve got new packaging coming out. They are doing some displays that let the customers listen to the product. Intriguingly, they are educating some of these big box retailers (probably all of them) “…helping them understand that with a lifestyle brand, where we tell a story and provide a listening experience, we see a meaningful lift in revenues.” CEO Jeremy Andrus notes that, “…we saw a lift anywhere from 1.5 to 2.5 times sell through on those listening stations.”
 
I would like to remind everybody that in statistics, correlation does not equal causality. That is, maybe the people who are prepared to take the action of listening are already predisposed to buy. I don’t know that, but I bet nobody at Skullcandy can prove me wrong. It’s possible that it wasn’t the act of listening that improved sales. That’s not criticism of Skullcandy, but a reminder to all of us that we love to interpret statistics in ways that fit our desired outcomes. 
 
But still, I think Skull management is on to something when they try to get big box managers to understand that coolness can grow revenues.   
 
And last but not least, “ASPs [average selling price] increased double digits in the fourth quarter.” They are counting on being cool and improving product performance to allow them to get more dollars per customer and, as they did in the fourth quarter, raising that ASP.
 
Those, then, are the five things I’d evaluate as I consider Skullcandy’s prospects.
 
The Numbers
 
Let’s start by giving you the GAAP numbers, and then we’ll talk a bit about some subtleties.
 
Sales for the quarter ended December 31 were up 29% from $64.6 million to $83.4 million compared to the same quarter a year ago. The gross profit percentage fell from 56% to 50%. Selling, general and administrative expenses (SG&A) fell from $37.4 million to $21.2 million or from 57.9% of sales to 25.4% of sales.
 
Sales for the quarter were up 27% domestically, 10.8% internationally, and 73% online. The lower gross margin “…was the result of a shift in sales mix to certain products that carry temporarily lower gross margins and inventory acquired at a higher cost basis in the acquisition of Kungsbacka 57 AB and the transition to a direct model in Europe. The Company anticipates gross margin increasing on a full-year basis in 2012, as new sourcing initiatives and a higher mix of direct international sales are expected to benefit gross margin.”
 
The big decline in SG&A was largely due to $20.4 million in management incentive bonuses and compensation expense in the same quarter last year.     
 
Operating income rose from a loss of $1.2 million to a profit of $20.4 million. Other expense went from almost $7 million to next to nothing. But income taxes paid rose from a credit of $234,000 to $8 million. Net income was $12.3 million compared to a loss of $9.7 million in the same quarter last year.
 
Sales for the year rose 45% from $160.6 million to $232.5 million. Units sold and average selling price both increased “double digits” during the year. The gross profit percentage fell to 49.7% from 53.2% the previous year. Selling, general and administrative expense was up from $67.6 million to $72.4 million, but declined as a percentage of sales from 42.1% to 31.6%. Net income was $18.6 million compared to a loss of $9.7 million the previous year.
 
The balance sheet sure looks better. A year ago, before the public offering, they had a negative equity of $22.4 million. This year at December 31, it was a positive $106.8 million. Receivables, interestingly, have gone up over the year only from $46.7 million to $50.6 million. Pretty damn good given the sales growth.
 
Inventories over the year almost doubled, from $22.6 million to $44 million. But they note that much of the increase came from the acquisition of Astro Gaming and their former European distributor’s inventory. Ignoring acquisitions it grew, they say, only a bit faster than sales growth.
 
They also make the interesting comment that their products “…contain very little obsolescence risk.” That makes sense to me though you might ask if it remains true as they bring out better technology.
 
CEO Andrus also told us in the conference call that, “…we’re really not adding a significant number of new doors, and that’s been the case certainly in 2011, and that will be the same in 2012 as well.” Growth, in other words, won’t be from expanded distribution, but from more sales in existing accounts.
 
I’ve already discussed above a few of the things they’re doing to accomplish that. CEO Andrus notes that in Europe, “The one thing that I would note in terms of our strategy that will have some effect is that we’re really focused on some level of auditing of our retail partners, some consolidation where we feel there are doors that aren’t as good as others, and then on a new fixturing program which will roll out in Europe sometime during the summer.”
 
Skullcandy is trying to represent and merchandise their products in big box retailers using some of the techniques and approaches- vibe, if you will- that you might find in specialty shops. They are asking those retailers, and trying to educate them, to approach merchandising the Skullcandy brand in a way that’s different from how they’ve approached any of the other brands they carry.
 
Maybe that’s strategic bet number six, and it’s sure interesting to watch.     
   
 

 

 

Update on Billabong: The TPG Offer

This is kind of fun. As you’re aware, TPG Capital offered to buy all of Billabong for $3 a share before the Nixon deal and other steps were announced. Billabong said no because the deal was contingent on too many things and they needed an immediate, certain solution to their short term balance sheet issue. But now, even with the Nixon deal happening, TPG still wants to buy them for $3.00 a share. What can we learn from that?

First, I guess we can conclude that TPG approves of the actions Billabong management has taken. And apparently they agree with Billabong management that the earnings lost from the sale of half of Nixon will be made up for by store closings and expense reductions being undertaken.

Or maybe the $3.00 a share was a lowball offer made on the assumption that Billabong needed to make a deal (which they did).
 
In what I published about Billabong yesterday, I said okay, great, they’ve solved their short term balance sheet problem, but we are left knowing almost nothing about how Billabong management views the prospects for their longer term vertical retail strategy. I guess we’re about to find something out.
 
If Billabong’s board of directors were to conclude that it’s in the shareholders’ best interest to sell the company for $3 a share (Or $4?) we’d have to conclude they aren’t all that confident in the strategy and their ability to implement it either because of anticipated economic conditions or because their balance sheet, even with the fix of a few days ago, won’t be strong enough.
 
Then there’s the issue of the whole competitive environment in the surf/action sports/youth culture market. I’m actually working on a longer think piece on this. My basic question (perhaps a bit exaggerated for impact) is with everybody trying to respond to weak consumer demand by selling everything they can everywhere (perhaps the wrong approach?) is there enough brand distinctiveness left to make a plaid shirt from a cool brand worth $20 more than the same plaid shirt bought at Target?
 
I remember when the skate hard goods industry was somehow caught by surprise as more and more skaters decided that a $30 deck was just as good as a $55 deck as they were essentially identical in construction and were going to wear out anyway.
 
Just because there’s an offer from TPG doesn’t mean there will be a deal. It is a very preliminary offer with a lot of work to be done. One thing that might be a stopper is the condition that the tax liability associated with the Nixon transaction not be higher than $10 million. Billabong has estimated that, at worst, it might be $45 million. I doubt they’d be willing to guarantee the $10 million number.
 
Somebody (thanks Somebody) sent me this article which discusses the deal in some detail. It’s worth a read. I’ll be watching with you to see how this all plays out.
 

 

 

Billabong’s Announcement: Short Term Solution, Longer Term Question.

With last Thursday’s announcement, Billabong has moved to address its balance sheet issues. But, to paraphrase one of the analysts in the conference call, "This is all well and good, but how do we know we won’t be discussing the same issue a year from now?"

Let’s look at the steps Billabong took and its half yearly numbers. Then we’ll talk about Billabong’s longer term strategy and see if there’s an answer to the analyst’s concern in there somewhere..
How Did We Get Here?
Billabong is suffering from a strong Australian dollar, a weak world economy that hasn’t recovered as quickly as they expected, an aggressive, opportunistic retail strategy, and having paid what looks in the ever perfect hindsight to be a bit much for some of their acquisitions. Of course, if the economy wasn’t so weak and the Australian dollar so strong, the last two might not be such an issue. But we are where we are.
Billabong announced back on December 11 that its “…sales growth trend has deteriorated significantly…” in November and the first part of December. They indicated they were concerned about their level of debt and violating their loan covenants. I wrote about that in some detail here. Last Thursday, before their announcement, I described briefly what I thought their choices were.
What Have They Done?
First, they sold 48.5% of Nixon to Trilantic Capital Partners (TCP).   They are keeping 48.5% themselves. Nixon management will own the other 3%. They expect to raise US$285 million, all of which will be used to pay down debt. That solves the immediate balance sheet issue, reducing net debt at December 31 from $527 million Australian dollars to $259 million Australian dollars on a proforma basis.
Because Billabong now owns less than half of Nixon, Nixon will no longer be consolidated on Billabong’s financial statements. That is, its assets, liabilities, revenues and expenses will no longer flow through them and Billabong won’t be responsible. I think what will happen (at least it’s what would happen here) is that Billabong’s share of Nixon’s income will be included on Billabong’s income statement under “Other Income.”  
Nixon product will continue to be sold in Billabong owned retail. Billabong has signed a long term supply agreement with Nixon (no details available) to insure that. The TCP group may be really nice people, but I’m guessing they’d like Nixon to make as much money as possible. So I assume that the prices at which they sell Nixon product to Billabong will be consistent with prices to other retailers. Billabong, under those circumstances, will just get a normal retail margin on their sale of Nixon product.
Most intriguing to me is what TCP’s plans for Nixon might be. There were some comments in the public material and the conference call about Nixon already being distributed outside of Billabong’s traditional channels. The release says, “Nixon will be a stand-alone business focused on continued growth into areas such as Billabong’s core action sports channels, as well as high-end department stores, quality electronics stores and other channels.”
Hmmm. Does that sound to anybody besides me a bit like the Skullcandy strategy? Nixon is doing headphones already. It occurs to me that Billabong might not have been able to finance Nixon’s growth opportunities. Untying Nixon from Billabong may benefit it.
Billabong bought Nixon for $55 million in 2006 plus a deferred payment of US$76 million. The transaction values Nixon at around US$464 million so Billabong will report a one-time gain on the transaction (size unknown) at the end of their fiscal year.
Second, they are going to close between 100 and 150 of the 677 company owned stores by June 30, 3013. They think that once this process is complete, they will have reduced rent expense by $20 to $30 million Australian dollars and will increase EBITDA by $5 to $10 million Australian dollars in the year ending June 30, 2013. They noted that they had closed 30 stores in the last six months.
Third, they’ve got a program to reduce annual costs by $30 million Australian dollars. These cuts will be across the board. There will be about 400 full time jobs lost including 80 in Australia. I’d be interested to know how many of the 400 will be the result of closing stores.
Finally, Billabong is going to reduce its dividend payments.
The net of all this, according to Billabong management, is that the loss of Nixon’s earnings “…will be more than offset…” by Billabong’s share of profits from the Nixon joint venture along with the other expense reductions.
The Six Months Results
Here are the income statement numbers in Australian dollars for the six months ended December 31, 2011.
Sales rose 1.5% to $850 million dollars compared to the prior calendar period. Constant currency revenues were up 6.3%, but down 2% excluding the impact of acquisitions. Over two years, Billabong has seen the translated value of its profits from Europe decline by 40% because of the decline in the value of the Euro against the Australian dollar.
The cost of goods sold stayed almost constant at $455 million, but the gross profit margin fell from 54.4% to 53.4%. Selling, general and administrative expenses were up 10.4% to $316 million. Other expenses and finance costs were more or less the same. There was a $15 million impairment charge for Billabong’s South African operations.
Profit for the six months fell to $16 million from $57 million in the same six months the previous year.
What happened? CEO Derek O’Neill, in his presentation, sites four challenges. First, sales were lower than expected in November and early December in Europe and Australia. Second, they couldn’t recover all their higher product costs in a “…highly price sensitive retail environment.”
Third, there was a lot of discounting going on at both wholesale and retail in Australia and Europe. It wasn’t as bad in the U.S., but it was still there. Fourth, add on to that aggressive clearance of inventory, which obviously kills your margins, and you can see why it wasn’t a great six months.
You can see in their balance sheet some of the issues I’ve discussed above. Inventories have risen $56 million from a year ago even though sales aren’t up significantly and accounts for the whole rise in current assets. Trade and other payables have risen $40 million over a year ago and accounts for the whole rise in current liabilities. Long term borrowings rose from $570 million to $701 million, reflecting a decline in deferred payments (partly for acquisitions) from $188 million to $86 million. The interest coverage ratio has fallen from 8.8 to 4.2 times.
Tactics and Strategy
We’ve reviewed Billabong’s half year results, seen how they got themselves in a bit of a hole, and outlined the tactics they’ve used to resolve their immediate balance sheet issues. Given their circumstances and the choices they had, what they are doing seems appropriate to me.
But it doesn’t address that inconvenient analyst question: “How do we know we won’t be here a year from now discussing the same thing?”
Billabong’s strategy, we all know, has been to expand their owned retail to increase penetration of their brand portfolio and benefit from the vertical margin.  Pretty simple to state. I thought it was a good strategy when they started it though, as I wrote at the time, I was unsure about the West 49 deal. But the devil’s in the details. Let me quote what I wrote last Thursday.
“How much of your owned brands can you put in a retailer before it’s perceived as a Billabong store regardless of the name on the front? How do you handle the other brands those owned stores carry when you’re trying to make room for your own higher margins brands?   How do they feel, as one of those non-owned brands, about being in those stores and the way their brand may be merchandised? I am sure Billabong management spent, and is spending, time on those issues every day.”
That, to me, is the heart of the strategic issue and we came away from the public documents and conference call with basically no insight into how the implementation of this central, long term strategy is going. That analyst’s question kind of implied it, but the answer wasn’t very helpful. To be fair, I can’t really expect Billabong management to just drop their drawers for their competitors in an open forum, but it is still the central issue given that direct to consumer now accounts for 49% of Billabong’s revenues.
One paragraph of one slide from CEO O’Neill’s presentation gave us a bit of information. We learned that Billabong family brand share is now about 37% in West 49 stores compared to 15% at the time of acquisition. It was 32% at June 30, 2011.
The owned brand share is 38% in the acquired SDS banner, and close to 50% in the acquired Rush store. We don’t have any information as to what it was when the deals closed.
That’s it. That’s all I know for sure about the major strategic bet that Billabong has placed. How far can we expect those percentages to rise? Any perceived blowback from consumers yet? How have other brands reacted? Did Billabong just get ahead of itself in an economic environment it misjudged and commit a one-time balance sheet faux pas? Or is the strategy dependent on improved economic growth? If so, and we don’t get that growth, what happens?
I don’t expect to ever get quality answers to those questions unless I fly to Australia and drag those guys into a bar. In the meantime, I invite you all to review at Billabong’s investor site the documents I’ve referred to in this article, and see if you can figure the answers out. 

 

 

Billabong’s Upcoming Half Year Report and Their Choices

Sometime late afternoon West Coast time, Billabong is going to release their half yearly numbers and have a conference call on those results. In the meantime, as most of you may know, trading on their stock has been suspended pending an announcement. That announcement may have something to do with this article stating that Billabong has received a US $820 million takeover offer from TPG Capital.

All I know is what’s in the article. But I thought in light of the pending news and possible acquisition of Billabong, it might be useful to review their choices before the announcement.

Back in December, when Billabong announced that they had some issues and were pursuing a review of their options, I did a pretty detailed analysis about what was going on. You can read that here. We haven’t seen a complete balance sheet, so we don’t know the extent of the problem. But when you’re dealing with issues of capital adequacy, there are only so many things you can do. In no particular order, here they are.
 
You can raise some expensive money along the lines of what Quiksilver did with Rhone.
 
You can sell the company as the article referenced above suggests might happen.
 
The trouble with both these choices, of course, is you don’t get a very good price. But then you may not have a choice.
 
You can cut expenses across the board to improve cash flow. What we don’t know, since we don’t know the exact size of the problem, is whether this could have enough impact quickly enough. My guess is no. And of course, this has an adverse effect on the company’s ability to pursue its strategy.
 
You could sell a brand. But Billabong’s whole strategy is focused on putting those brands into their growing retail channels. So every brand less it has makes that strategy a bit less valid.
 
Maybe it could take one of those strong brands it owns public to raise capital. That way they wouldn’t lose control of the brand. But as I am sure you all know it’s a tough time to take a company public. Somebody suggested that alternative to me. Wish I’d thought of it myself.
 
In a few hours, we’ll be able to put some numbers on the problem size, and maybe the solutions will have been announced. But let’s review quickly, in the interest of making the article I’ll write when the report and conference call happen shorter than a novel, how they got here.
 
First of all, the Australian dollar got strong, and the worldwide economy weakened, with the Australian economy being the last to follow others into recession. You can’t blame Billabong for that, but they have to manage the consequences.
 
Second, they chose to purchase West 49 because, well, it was available and consistent with their strategy. Had it not appeared on their radar screen, I don’t think they would have been pursuing an acquisition of that size with its issues. And, as I’ve written, I think those issues turned out to be worse that Billabong management expected.
 
Third (and this is true for most of us) there was an expectation of more of a global recovery than happened.  One consequence is that the acquisitions they have made start to look expensive in light of our current economic reality. That is, the prices are harder to justify because the future cash flows don’t look as strong. This impacts the company’s value as Billabong looks for solutions to its debt/cash flow problem.
 
And finally there’s the issue of whether or not the strategy of putting owned brands into an expanded, owned, retail base made sense.  I thought it did (though I wasn’t particularly happy about the implied impact on specialty retailers).
 
But, as I discussed a long time ago, the devil of that strategy’s implementation was in the details. How much of your owned brands can you put in a retailer before it’s perceived as a Billabong store regardless of the name on the front? How do you handle the other brands those owned stores carry when you’re trying to make room for your own higher margins brands?   How do they feel, as one of those non-owned brands, about being in those stores and the way your brand may be merchandised? I am sure Billabong management spent, and is spending, time on those issues every day.
 
If the economy hadn’t gone quite so far south or had recovered a bit quicker and the Australian dollar wasn’t through the moon would things be okay? That would depend on facts I don’t have. When we get Billabong’s numbers, we aren’t going to be able to conclude that the strategy was “good” or “bad.” All we’ll know and I guess we know it right now, is that they ran out of time to pursue it as their balance sheet weakened.
 
I’ll be all over Billabong’s report the minute it comes out, but I do like to read stuff slowly and take some time to think about it, so be patient with me.

 

 

Notes on SIA’s Denver Show and Thoughts on the Trade Show Slog

It was nice to walk to the Snow Show the second day when it was actually snowing. I think I’m completely acclimated to Denver, though I do miss playing blackjack with friends. And I still get confused when one of the people who works at the convention center says, "How are you today, sir? Have a nice day and enjoy the show." They actually seem to mean it. After so many years in Las Vegas, you can understand why I’d be startled.

Inside the convention center, the thing I heard most often was "I’ve got to leave for ISPO tomorrow." This was typically spoken by somebody with a resigned tone to their voice and slumped shoulders. It often included phrases like "Six shows down, two to go!" or "I don’t remember what my children look like."

The more things change, the more they stay the same. I wrote about the trade show schedule back in 2002 and much of the article has held up pretty well.  People complain about the trade shows and the schedule, but they all go. I’ll get back to that after mentioning a related issue.
 
Trade Shows and Outerwear
  
The related issue is that there seem to be mighty few snowboard industry companies that aren’t making snowboard outerwear.   Seems like all the hard goods companies are making apparel and many of the apparel companies are making hard goods. I suppose the logic of becoming a full line company is irresistible. "Well, we’re already selling them product X, so as long as we’re in front of them, and it’s consistent with our image as a snowboard company, we might as well sell them product Y."
 
Retailers, of course, already can’t/don’t/won’t carry more than a fraction of a large brand’s line, and I doubt that a brand expanding its product line will change that. Lacking some market growth, it’s just more good quality product that lacks fundamental product differentiation chasing the same customers. The scramble for market share and a source of growth continues. It’s not that there’s no innovation in the snow industry, but whatever advantage it confers doesn’t last long, as innovations are copied across the industry in about one season.
 
Who might be the winners of the rush to do outerwear? I think it might be companies like Arbor and Never Summer who, I’m pretty certain, won’t be doing outerwear.  I’m only half kidding when I suggest that companies like those may find their market positions strengthened and better defined as a result of all the other companies doing full snow product lines. Maybe I’m not kidding at all.
 
Let’s get back to trade shows. So you’ve expanded your product line. You’d probably like to sell some of this new product. This might require some new customers unless your existing ones are extraordinarily cooperative. How do you find those new customers if, as I’m suggesting, your existing retailers may not automatically just order your new stuff and throw out your competitors?
 
 Maybe by attending some new trade shows? If, for example, you’re in the snowboard business and make outerwear, going to Outdoor Retailer probably makes sense. Lots of people seemed to think so at any rate. But there’s diminishing return from going to more and more shows given the inevitable overlap in customers. We also need to remember that larger brands especially are seeing customers more and more outside of the trade show environment.
 
 Where going to all the related trade shows can probably makes sense is when you’re a new brand- especially one not limited to the snowboard or winter sports business.   The sock brand Stance comes to mind as a company that could benefit from extra trade shows. John, Ryan, hope you’re having a good time in Munich, or wherever the hell you are now. More coffee, less beer!
  
To summarize what I might have said in the last four or five paragraphs, the decision to expand a product line, with particular focus in this case on outerwear in the snowboard industry, is made at least partly with the expectation of expanding your market beyond the core snowboard niche. Especially as a larger company, and even more as a public company, you know (at least I hope you know) that the growth you can reasonably expect in the snowboard market probably doesn’t justify the effort and expense of creating and marketing an outerwear line. So you’re off to various other trade shows that have retailers who, to a greater or lesser degree, overlap snowboarding and you’ll look for some growth there.
 
And those dynamics are at least partly the reason why we’re so willing to go to so many shows.
 
Things I Noticed at SIA
  
I guess I’ve talked enough about everybody making outerwear, so let’s move on.
 
 I loved the 686 concept car, though I was disappointed to learn it’s probably not street legal. Oh well, I guess I’ll have to look for another ride.
  
There was some talk about booths getting bigger again. Mostly from people like me who remember the two story Morrow booth with the helicopter on top at the absolute peak of the snowboard madness in probably 1995. The concern is that we’re getting profligate in spending on booths again.
  
I had a different take. While there did seem to be some size expansion, I saw a lot of less expensive soft sided booths and many of the booths reused the same components and materials they had used in previous years. Still, if one of you guys wants to put a main battle tank or maybe a small, temperature controlled, enclosed hill where you make artificial snow in your booth that would be okay with me.
  
The Mervin Manufacturing surf boards. Behind Mike Olson’s always smiling, happy go lucky, endlessly positive, demeanor is a guy who’s always smiling, happy go lucky, and endlessly positive. However, he’s also a guy who knows a thing or two about materials and manufacturing. He’s been working on surfboards for a long time, and if he’s ready to sell these I’m pretty sure it makes good business sense. This is going to be fun to watch. I hope the guys at Quiksilver, who owns Mervin, are as excited as I am.
  
I really liked the Recon system that installs in specially adapted goggles made by goggle brands. They have a built in computer that connects to GPS and shows you where you are on the mountain, how fast you’re going, and how high you jumped. It also gives you access to your phone, music and other functions. You wear a little control module on your wrist, but view it through a small screen below your right eye in the goggles. It does not interfere with your view.
 
It looks like it will take a bit of training to use it well, and some people may just not want to be quite that connected while on the mountain. But it also makes sense for other markets, and I suspect in some form it’s a piece of the future.
  
Then of course there was seeing former and long time- very, very long time- Burton senior executive Clark Gundlach over at the Quiksilver booth where he’s now in charge of the company’s snowboard program. Of course I knew the change had happened, but it still felt almost odd to see him there. Proof, I guess, that nothing is forever. Probably felt a bit odd for Clark too.
  
But when you think about it though, who else was Quik going to hire if they are serious about building their snowboard business? You can kind of imagine the conversation at Quiksilver. “Hey, we need an executive who has mountains of experience in all aspects of building a successful snowboard program in a large company environment. Let’s make a list of possible candidates.” Short list.
  
We came to the SIA show this year disappointed in the snow, though we got a storm the previous week and things seem to be picking up. SIA reported that sales through December were $2.2 billion, just 2% below last year’s record sales. Unit sales fell 10%, showing some discounting, and specialty store inventories were, inevitably, up 16%. Still, that’s not as bad as I feared it might be, and it’s definitely recoverable with improved snow conditions.
  
I want to point out that it would be a lot worse and not necessarily recoverable if, as an industry, we weren’t doing a much better job controlling our inventories. Keep up the good work.
  
Well, I’m home with no more trade shows on my horizon. The kids didn’t miss me because one’s away at college and the other is living on his own and has A  REAL JOB! My wife claims to miss me, but it may because I do most of the cooking. The cats definitely miss me.
  
Hope you all have a good trade show season.

Interesting Stuff from Quiksilver’s 10K Annual Report

Back in December, Quiksilver released its annual and quarterly earnings and held a conference call. I did the best analysis I could, but bitched and moaned because I didn’t have the complete 10K or the balance sheet. You can see that analysis here. Last week, the company issued its 10K. I’m not going to redo the analysis I did, but there’s a few pieces of interesting additional information I thought you’d want to see.

The Balance Sheet

To put it most simply, the October 31, 2011 balance sheet is almost unchanged from a year ago. The current ratio at 2.62 times is pretty much the same as last year. Total liabilities to equity have risen slightly from 1.74 to 1.83. Long-term debt, excluding the current portion, rose from $701 million to $725 million “…to fund higher working capital levels…” Total equity is up only a couple of million to $623 million.

I had hoped, but not really expected, to see some further balance sheet improvement. Maybe that wasn’t realistic given the economy. But let me remind you that a couple of years ago debt was $1 billion and Quiksilver faced a short term liquidity crisis with principal payments that it, well, couldn’t make. The Rhone deal, and the restructuring of their European bank lines, leaves Quiksilver with a very manageable $11 million in principal payments through the end of 2013. There’s $35 million due in 2014 and $400 million due the next year.
 
Trade receivables rose 8% to $397 million, consistent with sales growth. I think that was in the press release. I pointed out only because I noted that Quik mentioned it was doing some consignment sales in Asia. This is hardly unique to Quiksilver (and not just in Asia.). But in general terms, if consignments and other forms of non-sales sales become more common, one has to wonder how to think about the receivables numbers. As far as I know, consignment sales remain in inventory, and don’t show up as receivables.
 
New Risk Factor
 
I haven’t compared all of last year’s risk factors with this year’s, but I did notice one addition. They’ve added, “If our goodwill becomes impaired, we may be required to record a significant charge to our earnings.”
 
Now, I don’t take these factors all that seriously, because I know the lawyers want to put in anything that could conceivably go wrong. But this one, I thought, was instructive. Lots of companies have impairment charges; especially in a slow economy.  When they tell you about them, they always point out that they are non-cash, which is true. But, as I’ve written before, and not just when I’ve been talking about Quiksilver, these charges represent an anticipated future reduction in cash flow and/or a decline in value. That’s why the impairment charges are required.
 
When I see Quiksilver add this risk factor, I don’t see an imminent problem. I think, rather, that it was an appropriate factor to add and that there must be a reason they chose to add it. I wouldn’t be surprised if we saw it in other company’s filings.
 
Some Sales and Retail Numbers
 
At the end of their fiscal year, Quik had 770 stores and was selling in over 90 countries. 547 of those stores are owned and 223 licensed. Of the owned stores 109 are outlet stores, which is more than I had thought. Here’s a breakdown of the kind of stores they are and where they are located. Note that about 57% are in Europe.
 
The Quiksilver brand represented 41% of revenues for the year. Roxy was 27% and DC 28%. The Hawk plus the Lib Technologies and Gnu brands together totaled 4%. Apparel is 61% of total revenue, down from 64% the previous year. Footwear, at 23%, was up from 21%. Accessories and related products represented 16% of revenue, a 1% increase from the prior year. The United States represented 35% of total revenues. The chart below shows the complete breakdown of revenues by geographic region.
 
 
This next chart shows their distribution channels. I wish we have some information on what kind of retailers they put in which category. I wonder how they characterize outlet stores?
 
 
Random, Interesting Facts
 
At the end of the paragraph discussing the gross profit results in the fiscal year that just ended, Quik made the following comment:
 
“In fiscal 2012, our cost of goods sold is expected to increase by 75 to 100 basis points as a percentage of revenues as a result of the lower value of the euro in comparison to rates that prevailed in fiscal 2011. Our gross profit margin in fiscal 2012 may also be negatively impacted by increased raw materials and labor costs.”
 
They also noted a backlog of $480 million at the end of November, 2011 compared to $478 million a year before.
 
Quiksilver spent $124.3 million on advertising and promotion in the year ended October 31, 2011. $24 million of that amount was athlete sponsorships.
 
Okay, that’s kind of it. No grand conclusion here and no changed opinion from what I wrote based on the press release and conference call.
 
The release comes out, the conference call is held, and everybody sort of forgets there’s more information to come. Hope you find it useful.

It’s Tradeshow’s Season. I Started with Agenda, But I’m also Thinking About SIA.

Among the things I liked at Agenda, the one I liked the most was Shmooza Palooza, the jobs fair jointly sponsored by Agenda and Malakye.com. 500 people preregistered for it and it was busy every time I looked in. It’s great to sell a few more T-shirts or another snowboard, but it’s even better to help somebody put food on the table. The guy who probably didn’t get a job at this job fair is the one who told one of the recruiters he had gotten a college scholarship and taken the money to use for a surf trip. It’s somehow troubling he apparently thought that would make him sound credible.

On a personal note, I have a kid who graduated from college last spring and has an actual job with benefits and 401(k) plan. Most of his peers are not so fortunate and I think he knows how lucky he is. My wife and I feel like we won the lottery.

The other things I liked at Agenda included flying into a small airport, $100 hotels, and the food trucks. It was a pleasure to get good food at a fair price instead of bad food at an expensive price. I also liked having the booth numbers at the top of the booths where they were easy to see, though I understand this isn’t new. And as always, I liked seeing some new brands, or at least brands I haven’t seen before. I hope they do well.
 
I didn’t like it when people referred to Agenda as the "new ASR," because I remember what happened to the old ASR. I had written before, when ASR first closed, about the pressure Agenda, or any other trade show, might come under as it succeeded and grew. That analysis, I think, is still valid. But Agenda has done at least two things that should mitigate those pressures to some extent. First, they got the hell out of San Diego to the more attractive cost structure of Long Beach. Second, they are keeping the feel of the show more or less the same as it grows by keeping most booth sizes the same. Or at least keeping them from getting too big.
 
Yes, I know a few brands had larger booths. I noticed it too. But I don’t think that’s different from how it was in San Diego. It’s just that a new location makes you see perceive things differently even if they ain’t.
 
The new location makes it difficult to compare last year’s Agenda this with year’s. But then I’ve always been cautious about reaching conclusions based on how busy a given booth was at the moment I walked by or how crowded the aisles felt. The question is do brands and retailers feel like the show is a good place to get business done, and nobody at Agenda complained to me about that.
 
Next, I’m off to the SIA snow show in Denver. Nothing could improve that show more than a lot of snow during the next 10 days. Last year, as you know, was an epic snow year.  I never expect two great years in a row, but I was really hoping that this year would at least be okay.  Last year’s great show, coupled with the residual fear from the recession, meant that retailers have been cautious on their inventory and most of the old stuff was gone. There wasn’t much left over product at deep discounts, and customers learned they had to buy quickly and at full price to get what they wanted. The result was a great year not just for sales but for profits as well.
 
Though it hasn’t always been the snow industry’s mindset, you really can sell less and earn more, and I was hoping for another year to cement that kind of thinking.
 
What I’ve heard so far is that brands, in general, didn’t over produce and retailers didn’t over order due to over enthusiasm from last year. That’s good. We should never let ourselves be deluded into believing we’re great managers and sales people just because it snows.
 
Still, it appears likely that we’re going to get to Denver with some of the dreaded inventory overhang in the one season snow business. Hmmm. Maybe an overhang is a non-alcohol induced hangover.
 
My guess it won’t be as bad as it has been in past years because there won’t be as much product to deal with, and discounting didn’t start in August. Yet, inevitably, brands will want to get paid on time, won’t want to offer discounts, and won’t want to take product back. Retailers will want to delay payment, get discounts, and send back product.
 
I’d note that retailers, generally, haven’t panicked. From what I can tell, there’s been more resistance to discounting early and often than in prior years. No doubt it’s partly because there’s less inventory, but I also trust it’s because we’ve learned a few things. 
 
There have been some instances recently where brands (not just in snow) didn’t necessarily replace their whole product line every year. Certain pieces got carried over. I guess it’s mostly in apparel, but I’m wondering if it might not work with select hard goods.
 
Let’s start by acknowledging that there are no bad hard goods out there anymore. Everything’s durable, functional, and more or less good looking. And hopefully, you’ll also agree with the following:
 
·         Though the economy appears to be improving a bit, sales increases are still not easy to come by and generating additional gross margin is important in increasing profits.
 
·         Inventory scarcity improves product perception and makes consumers less price sensitive. It also reduces working capital investment, which we finance oriented people like.
 
What I’m asking/hoping is that the tension between brands and retailers not be allowed to turn back into the zero sum kind of game it’s been in some past years. Can some product that sold well this year and is maybe in short supply be kept in the line for next year?  Can retailers and brands share the burden of a poor snow season such that product doesn’t turns up at the wrong time, in the wrong place, and at the wrong price? At least not too much.
 
I get to look at this from the 10,000 foot level and don’t have to worry about keeping a factory busy or generating enough cash to pay the bills (though I have had to do that with snowboard brands. I mostly didn’t enjoy it). Except in the very short run, we are all better served by holding prices where reasonably possible and keeping product scarce. Please remember that when all those meetings start in Denver.  Let’s build on what we’ve started.

 

 

Follow-up on my Last Article; the Nau Example

My last article, “Do Retailers Really Need to Carry All That Inventory?”  garnered quite a response. One of those responses was a link to an article about a brand called Nau. Their web site is here. The link to the article is here.   The article was written back in 2007 and the brand is still around and, judging from the list of stores where they are available, successful.

Here’s how the article starts:

“Meet Nau, the ultimate over-the-top, high-concept business. It makes striking, enviro-friendly clothing. It gives away 5% to charity. Can it save the world–and give us the perfect twill capri?”
 
They are distributed through what I’d characterize as high end specialty shops but, according to the article, also had four of their own stores (and sell on line). Here’s a description of those stores from the article:
 
“It starts with a retail concept that combines the efficiencies of the Web with the intimacy of the boutique. Called a "Web front," the Nau store integrates technology in a striking gallery-like setting. The central mechanism is a self-serve kiosk that transfers the online shopping experience to a touch screen and encourages customers to have their purchases sent home, with the incentive of a 10% discount and free shipping.”
 
“The advantage: If customers use the store as a fitting room and push purchases to the Web, Nau can build smaller stores (2,200 to 2,400 square feet compared to the traditional outdoor specialty store’s 4,000-plus square feet), reduce in-store inventory dramatically, and slash operating expenses. Plus, it consumes less energy and materials.”
 
Essentially, this is what I was suggesting in my article. Nau had the advantage of starting from scratch, so they didn’t have to change their store size and redo the whole store which, I acknowledge in my article, has some costs and takes some time. Anyway, the point is that here’s a brand that was trying to do more or less what I suggested with their retail stores. How has that worked out?
 
When I couldn’t find the store addresses on the web site, I called the company and found that all the stores had been closed.
 
A lot has changed in five years. Smaller retailers are going to have to find a more efficient way to integrate on line with brick and mortar. But here’s at least one example where it appears not to have worked out.   

 

 

Do Retailers Really Need to Carry All That Inventory?

I suppose that seems like a stupid question. But having just been through another Christmas shopping (and return) season, I’m not so sure it is. I’ve shopped on line. I’ve been to too many malls too often (I confess it- I hate shopping). In those malls I saw way too much product on sale at way larger discounts than I like to see before Christmas.

As an aside, I’m wondering if the increased holiday sales being trumpeted by the media were at prices which will generate bottom line profit which, I take as a matter of faith, is still the idea.

I’ve made an effort this week, as I usually do this time of year, to catch up on my reading. Some of that reading included retail trends, pop up stores, inventory management, Sears closing 100 plus stores, and various other mostly business and action sports related topics. It all got me thinking about the retail environment.
 
Inventory is where retailers tie up most of their working capital. Retailers (and brands) have made heroic efforts to control inventory in recent years, but I think there might be still an opportunity for improvement by following the ongoing process of integration between brick and mortar and online retailing. I want to talk about that and ask what you think.
 
The Online Experience
 
I’m not going to tell you anything here you don’t know, but I want to build a (hopefully) logical argument. Consumers like online shopping because it’s efficient, it allows ease of comparison, it may be cheaper, and you don’t have to leave the comfort of your desk chair.
 
They dislike it because they can’t physically interact with the product (which is more or less important depending on the product), and they don’t get it the moment they buy it. They may also miss the personal interaction with a sales person. Or not.
 
The improved functionality of web sites and the development of logistics to get products to the customer (and back from them if necessary) faster and easier has accentuated the reasons for the consumer to shop on line, and reduced the reasons not to. You need look no further than the growth in online sales in a soft economy to know that’s true.
 
Brands and retailers (remember it’s getting harder and harder to differentiate between the two) see a role for web sites and social media in brand building. The competitive environment requires them to be on line and sell there either independently or in coordination with retailers.
 
Building, maintaining and keeping fresh a quality web site with ecommerce capabilities cost a bunch of money. The expense is not just in designing and creating it, but in keeping it up. Servicing online customers generates additional expense.
 
See- I told you I wasn’t going to tell you anything you didn’t already know. Let’s continue.
 
Is the brand building from being online worth it? That is, does it generate enough new customers, or increased sales to existing customers, to pay for all the incremental expense? Being the way I am, I guess I’d ask if it generated enough gross profit dollars.
Maybe you sell to new customers who are too far away to get to your store. Maybe your online communications program increases traffic and/or the average sale. Maybe, as a brand, you sell products in your line that retailers didn’t typically have room to carry and consumers didn’t previously know much about. Maybe a lot of things. Or maybe not.
 
So, competitive pressures require you to be online. Being online in a competitive way is expensive. You have to earn enough incremental gross profit to at least pay for the cost of being online. Cannibalizing brick and mortar sales for online won’t do it. If you accept those points, then you have to agree that total sales, including online, have to rise enough to pay for the online expense or overall industry profit will fall.
 
Let’s say that again in a slightly different way. With the existence of online retail, in the absence of any change in the brick and mortal expense structure, sales have to rise just to break even because of the additional expense of being online. And not, I’d estimate, by a trivial amount.
 
But consumers don’t automatically and graciously just spend more just because we’ve boosted our expense structure. What might we do about that structure?  
  
A Lesson from the Airport
 
Last time I was at the airport (not over the holidays happily), I was struck by how the airlines have learned to use online to manage their business “in their store” so to speak. Pretty much everything happens at the monitor unless you’re changing your flight, checking baggage, or have some other variety of crises. You can do most of it at home, or you can wait and do it at the airport. At the airport or at home is pretty much the same for the airline and its passengers. They’ve gone a long way towards integrating brick and mortar, if I can call it that, and online. And they’ve done it in a way that the passengers seem to like. Although now, instead of standing in line at the airline counter, we stand in line to get through security. Oh well.
 
How does this translate to our retail business?
 
Taking Trends the Next Step
 
Retailers are already giving consumers the online or in store choice. They are dealing with the brands they carry (when the brand and the retailer are not one and the same) through not only the traditional model of purchasing inventory but of taking it on consignment or even having the brand run its own store in their existing store. My point (and once again, you already know this) is that the traditional model of see it, order it, receive it, sell it, pay for it is evolving. 
 
In general terms, what I’m seeing is independent retailers take less and less inventory risk. The brands may not like this but have been dragged towards supporting it. Bluntly, they can’t afford to sell product to retailers who can be hard pressed to pay them, may dispose of the merchandise at prices and through channels the brand would prefer they didn’t use, and can’t really merchandise the complete line the way the brand wants. 
 
We’ve got retailers becoming brands and brands becoming retailers. Zumiez, to use one example, thinks of itself as a brand. And go look at a Buckles someday. I’ve got to write about that.
 
We’ve got the merging of online with brick and mortar and the rapid growth of online sales. Through pop up stores, renting space in existing retailers, consignment and other gyrations we’ve got inventory risk migrating to brands. The relationship between brands and retailers is more codependent than it used to be. Brands want to capture the higher retail margins, and have the ability to better control and accelerate the process of creating and getting product into stores. Retailers are selling their own brands.
 
We tend to look at these developments as independent events. I don’t think they are. How might they be addressed in a positive, structured way?
 
Here’s a Wild Idea   
 
What if a brick and mortar retailer cut the inventory it kept in half? Maybe by two thirds. Like the airlines, they let their customer decide whether they want to “check in” at home or at the airport (the store) and handle various purchases or changes at either place. The customer can come into the store, see the product and decide what they want to buy, but it gets shipped that day to their home (or they can come back to the store and pick it up).
 
Yeah, yeah, I know, I’m crazy. And the world is flat and real estate prices only go up. Maybe I am crazy. That’s why I’m asking you.  
Maybe for the first time a retailer, due to the much lower inventory I’m proposing, is able (and can afford) to display most of a brand’s line rather than just the pieces they bought because they thought that was what would sell and it was all they had room for. The quality of the presentation, and the customer experience, might increase significantly. Part of the reason brands want to get into the retail business is so their brands can be controlled and presented the way they want.
 
The customer would come to the store either because they want help and like the in store experience (which I’m suggesting would improve), or because it’s a product they don’t want to buy without seeing and touching it. But they wouldn’t necessarily walk out with it. The very broad but not deep inventory would mean that the product would not necessarily be available for the customer to take home. The customer, after having had the opportunity to look at the biggest selection of a particular product they’ve ever seen, would make a selection and have the clerk swipe their card and tell them, “It will ship to your home tonight.”
 
The biggest objection, I suppose, is that customers who come into stores want to take the product with them. But we know that more and more customers are making the decision to wait a few days for their product. We also know that they are coming into stores to evaluate products then going home and ordering on line. And there is some benefit to not having to carry the product around with you.
Another interesting problem would be for the retailer to determine (in consultation with the brands it carries) exactly what to carry in inventory and how to price it. Do you charge some percentage more for product people walk out with? Which products will people be most determined to take with them? How do inventories get replenished under this situation of in store scarcity? Will you need to replace the product on the floor because people are playing with it so much? The gross margin return on inventory investment approach I’ve discussed before might be a tool that could add some value in figuring some of this out.
 
What I’m proposing is an approach to brick and mortar retailing where the role of online and the melding of brands with retailers is recognized. The retailer would tie up a bunch less working capital in inventory. The quality of their merchandising could improve and I think the customer would have a better experience. Thinking globally for a minute, this might also play to the U.S.’s competitive strengths in logistics and distribution.
 
Brands would take less collection risk and would be better presented at retail. They’d have more inventory risk but, as I said, that seems to be where we’re heading anyway.
 
I don’t want to trivialize what I’m suggesting. There would have to be some interesting negotiations between brands and retailers to sort out a lot of details. Retailers would have to invest in some new fixtures and other merchandising expense. In addition, I imagine there’d be some in store technology costs. Hopefully this is more than made up for by a massively lower inventory investment.
 
I’m suggesting this brick and mortar low inventory internet fulfillment approach because that’s where I see the trends taking us anyway. I figure you might as well ride the wave rather than have it break on your head and drive you into the sand. If the trends I’ve highlighted are valid, I’m not sure there’s much of a choice.